Practice management & patient acquisition
Run the clinic. And fill the chair.
One platform for a modern dental practice — scheduling, the tooth chart, payments and НЗОК on a clinical core, plus a purpose-built module that carries every inquiry from a Facebook message all the way to the dentist’s chair. Built for Bulgarian clinics doing everyday care and dental tourism.
Who it’s for
One system, three jobs done under one roof.
A clinic isn’t only a treatment room. DentiumOS fits the people who run the practice, answer the inquiries, and shepherd a patient from “how much for implants?” to a seat in the chair.
Sees the whole practice
Revenue by month and by chair, no-show rates, which campaign paid for itself, tomorrow’s schedule — without stitching together three tools and a spreadsheet.
Never drops an inquiry
Every message becomes a lead with a next action and a follow-up date. Calls, WhatsApp, quotes and files live on one record — nothing falls through the cracks.
Runs tourism like clockwork
Foreign patients, interpreters, flights and hotels, deposits and consent — the tourism logistics sit right beside the clinical plan, then convert into a real patient in one click.
The idea
A clean clinical core — with a module that thinks like a marketer.
The everyday dentistry stays simple. Patient acquisition and dental tourism ride on top as a module the owner switches on in Settings — the same platform can grow new modules later, without touching the core.
The acquisition module
From first contact to the chair — as a pipeline you can see.
Seventeen real stages, grouped into the four the mockup asked for, plus a closed-lost tail. Drag a card, the KPIs move. This is the funnel a growing clinic actually lives in.
Everything about a lead, on one page.
Contact, stage and sub-status, source campaign, temperature, coordinator — and quick actions to call, WhatsApp, SMS or request files without leaving the record.
- Consent-gated medical data — nothing clinical is stored until the patient agrees (GDPR Art. 9).
- Identity for foreign patients: ЕГН, ЛНЧ or passport, with manual date of birth.
- Tourism logistics — arrival airport, travelling party, interpreter — beside the treatment plan.
- Convert to a patient in one click: appointment, deposit and origin all carried over.
Know which euro brought which patient.
Campaigns and monthly ad spend in any currency, an exact acquisition funnel per channel, and revenue attributed back through the campaign a patient actually converted from.
- Revenue per channel — Google €11,000, Meta €1,900 — from real collected payments.
- Cost per lead and per booking, never mixed across currencies.
- Weekly targets vs. actuals, with on-track and behind markers.
- Mass messaging to a consent-gated audience — clinical data never leaves the clinic.
The clinical core
The dentistry stays simple.
A multi-practitioner calendar with slot-finding, the FDI tooth chart, treatment plans, implants, prescriptions and the full patient картон — the daily tools, kept clean.
A calendar the whole team shares.
Day and week views per practitioner, colour-coded, with a “find the next free slot” search. Working hours, recalls and a waiting list are all built in.
The tooth chart, history and money in one file.
An interactive odontogram — caries, fillings, crowns, implants, missing teeth — next to appointment history, notes and payments. Everything a chair-side dentist reaches for.
The numbers your accountant asks for.
Revenue by month and by practitioner, payment-method mix, no-show rates, outstanding receivables — and a one-click CSV export that opens straight in Excel.
- Practitioner earnings by commission, ready for payroll.
- Invoices and payments export, semicolon-separated, UTF-8, for Bulgarian accounting.
- НЗОК / НЗИС screen for public-health reporting.
Twenty filters, then export.
Search the whole book of leads by date, stage, source, temperature, country — and clinical filters like treatment category or urgency — then export the result set to CSV.
Написано на български
Fully in Bulgarian. And English. One click.
Not machine-translated labels — the entire product, from the sidebar to every pipeline stage, is written in both languages. Staff work in Bulgarian; an international coordinator can switch to English in a second.
Everything inside
One login. The whole practice.
The acquisition module is the differentiator — but underneath it is a complete clinic platform.
Clinical
- Calendar & find-slot
- Odontogram (FDI)
- Treatment plans
- Implants registry
- Prescriptions
- Recalls & waiting list
- Lab work
- Inventory
Patients & money
- Patient records (картон)
- Foreign-patient identity
- Payments & invoicing
- Accounting CSV export
- Reports & earnings
- НЗОК / НЗИС
- File attachments
- Per-clinic storage quota
Acquisition module
- Pipeline board
- Lead records
- Unified inbox
- Campaigns & ad spend
- Revenue attribution
- Weekly targets
- Mass messaging
- Search & export
Team & platform
- Roles & permissions
- Members & invites
- Attendance & HR
- Tasks
- Help centre
- Bilingual BG / EN
- Email notifications
- Onboarding checklist
Built to handle medical data
Trust is a feature, not a footnote.
Clinical data is only stored after explicit consent. A hard server-side gate blocks it otherwise — consent is never assumed.
Every clinic’s data lives behind row-level security — one practice can never read another’s records.
Owner-configurable roles decide who sees revenue, who edits clinical data, who only works the pipeline.
НЗОК workflows, ЕГН/ЛНЧ identity and BG accounting exports — designed for how clinics here actually operate.
Ready when you are
Your clinic is already set up inside.
Everything on this page is a live build seeded with a working Dental Club Karadjovi — real leads, real appointments, real revenue. Walk through it screen by screen, in Bulgarian or English.